Frequently Asked Questions
Everything you need to know about our sustainable style and services.
What materials are used in Thought Clothing garments?
We prioritize natural, organic, and recycled fabrics including organic cotton, hemp, bamboo, and recycled polyester to ensure our fashion is kind to both you and the planet.
How should I care for my sustainable clothing?
To prolong the life of your garments, we recommend washing at 30 degrees Celsius, using eco-friendly detergents, and air drying whenever possible to maintain fabric integrity.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 10 business days of receipt at our warehouse.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Are your production processes ethical?
Yes, we are committed to ethical manufacturing. We work closely with our partners to ensure fair wages, safe working conditions, and adherence to our strict Code of Conduct.